Toyota Kenya has denied claims that HINO FC500 model vehicles are unfit for sale in the Kenyan automotive industry.
In their response to a case filed by Several motorists, Toyota Kenya argue that HINO brand are of high quality, are durable and reliable if maintained and serviced in accordance with the manufactures recommendations and use of genuine spare parts.
Gerald Muli the General Manager of HINO Kenya which is a division of Toyota Kenya says that any defects or problems in the motor vehicles, including any overheating problems arose as a result of lack of maintenance of the motor vehicles as per the manufactures recommendations.
Toyota Kenya further dismissed allegations that that it agreed to convert the Kenyan market into a dumping grounds for vehicles that could not be sold or services in Japan.
“Toyota Kenya is a leading motor vehicle dealer in Kenya subscribes to the highest ethical standards and good corporate governance and would not engage in such practices, “argues Muli.
High Court last week blocked seizure or sale of Toyota Hino trucks pending hearing and determination of the case filed by several motorists.
Motorists sued Toyota Kenya over HINO FC500 model vehicles saying that they are unfit for sale in the Kenyan automotive industry.
They argue that HINO FC 500 model truck and PSV busses have developed fatal engine and overheating problems, brake systems failures, and chasis cracking during the subsistence of the respective warranties that rendered them unfit for the purpose.
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“under Article 46, every consumer has a right that’s protected under the law. You cannot sell a product to a consumer and escape liability” said lawyer Kinyanjui.
