BY NT CORRESPONDENT.
Nyako, a famous Kenyan tiktoker based in Germany, demands to know how her MPESA statements were leaked by Safaricom plc to other parties.
She has written a demand letter to Safaricom PLC demanding immediate explanation for the unauthorized dissemination of her M-pesa statement.
This demand letter threatens to erode public confidence in Safaricom plc as the tiktoker is spoiling for a court battle that could see the later pay damages for disclosing private information to other parties.
Roseline Otieno, popularly known as Nyako, demands the telecommunication giant to admit liability for breaching her rights to privacy, or in seven days, she will take court action.
The tiktoker alleges that on or about the 13th of February 2024, Safaricom disseminated or facilitated the dissemination of her confidential information to unauthorized individuals without due authorization or consent.
“My M-Pesa statements, containing my personal details and financial transaction history, a dataset exclusively maintained by your organization, were released to unauthorized persons and have been circulating on various social media platforms,”says TikToker Nyako in the demand letter.
The renowned content creator adds that the unauthorized disclosure of her personal and financial information to the public, particularly to unauthorized individuals, not only compromises her privacy rights but also undermines her standing as a reputable brand and exposes her to financial risks.
“This has also inflicted emotional distress and anxiety upon her,” she adds.
She further state that safaricom as the custodian of this sensitive data, the organization has the responsibility to safeguard it against unauthorized disclosure and misuse.
She further state tgat the unnecessary reveal of information relating to her private affairs contravenes Article 31 of the Constitution.
She further indicate that unauthorized disclosure of personal data and granting access to unauthorized persons which constitutes a clear personal data breach as defined in Section 2 of the Data Protection Act.
” Failure to take measures to ensure that our client’s personal data is and/or was processed in accordance to the Principles of data protection in Section 25 of the Data Protection Act. iv. Unlawful processing of personal data infringing Section 30 of the Data Protection Act, ” state Nyako.
